Swiggy Recruitment 2023

Are you passionate about customer service and ready to embark on a rewarding career journey? Swiggy is seeking dedicated individuals to join our team as Customer Service Trainees. As a Customer Service Trainee, you will play a crucial role in ensuring seamless communication and satisfaction for our valued customers.

Swiggy Careers

Responsibilities:

• Customer Interaction: Engage with customers in a friendly and professional manner through various communication channels, including phone calls, emails, and chat, to address their queries, concerns, and feedback.
• Issue Resolution: Proactively identify and resolve customer issues, ensuring a positive and timely resolution. Collaborate with cross-functional teams to address complex problems and provide effective solutions.
• Continuous Improvement: Contribute to the enhancement of customer service processes by providing valuable feedback and insights. Strive for continuous improvement in service quality and efficiency.