Swiggy Recruitment 2023

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? Join our team as a Customer Support Representative at Swiggy, a leading food delivery platform committed to bringing joy through delightful culinary experiences. As a vital member of our customer support team, you'll play a crucial role in ensuring our users have a seamless and enjoyable experience with our services.

Swiggy Careers

Responsibilities:

• Customer Assistance:
  • Provide prompt and friendly assistance to customers via multiple channels, including phone, chat, and email.
  • Resolve customer queries, concerns, and issues with a high level of professionalism and empathy.
  • Ensure accurate and timely information is communicated to customers, fostering positive interactions.
• Order Management:
  • Efficiently handle order-related concerns, such as tracking, delivery issues, and cancellations.
  • Collaborate with internal teams to streamline order processes and enhance the overall customer experience.