Swiggy Recruitment 2023

As a Customer Service Executive at Swiggy, you will play a pivotal role in ensuring our customers have a seamless and delightful experience. You'll be at the forefront of addressing inquiries, resolving issues, and creating positive interactions that enhance Swiggy's reputation for excellent customer service.

Swiggy Careers

Responsibilities:

1. Customer Interaction:
   • Engage with customers in a professional and courteous manner via various communication channels, including phone, email, and chat.
   • Provide accurate information about Swiggy services, resolve product or service-related issues, and ensure customer satisfaction.
2. Order Management:
   • Efficiently handle order-related queries, tracking, and delivery issues.
   • Collaborate with internal teams to address customer concerns and ensure timely resolution of problems.