Swiggy Recruitment 2023

Swiggy is India's leading food delivery and restaurant discovery platform, dedicated to providing exceptional dining experiences to our customers. With an extensive network of restaurants and a commitment to customer satisfaction, Swiggy has emerged as a pioneer in the food tech industry.

Swiggy Careers

Responsibilities:

• Customer Engagement and Issue Resolution:
  • Build and maintain positive relationships with Swiggy customers through effective communication channels.
  • Address customer queries, concerns, and feedback promptly, ensuring a high level of customer satisfaction.
  • Proactively identify and resolve issues to guarantee a seamless and delightful experience for Swiggy users.
• Order Management and Coordination:
  • Collaborate with internal teams to ensure efficient order processing and timely delivery.
  • Monitor and manage order statuses, intervening when necessary to minimize delays or disruptions.
  • Work closely with delivery partners and restaurants to optimize the end-to-end delivery process.