Position title
Swiggy Recruitment 2023 - Swiggy Careers - Client Service Executive Post
Job Location
India
Remote work from: India




Base Salary
USD12,000-USD19,000 Per month
Qualifications

Graduation Degree

Employment Type
Full-time





Description

Swiggy Recruitment 2023

At Swiggy, we are passionate about revolutionizing the food delivery industry and enhancing the dining experience for our customers. As a Client Service Executive, you will play a crucial role in ensuring seamless communication between Swiggy and our valued clients. Join us in our mission to redefine the way people experience food!




Swiggy Careers

Responsibilities:

  • Client Relationship Management:
    • Foster and maintain strong relationships with our restaurant partners, understanding their needs and concerns.
    • Act as the main point of contact for assigned clients, ensuring timely and effective communication.
    • Proactively address client issues, resolve conflicts, and provide solutions to enhance their overall experience.
  • Performance Monitoring and Analysis:
    • Regularly monitor key performance indicators (KPIs) for assigned clients to ensure they are maximizing the benefits of partnering with Swiggy.
    • Analyze data and feedback to identify trends, opportunities, and areas for improvement.
    • Collaborate with internal teams to implement strategies that optimize client satisfaction and drive business growth.




Swiggy Jobs Near Me

Skills:

  • Effective Communication:
    • Excellent verbal and written communication skills.
    • Ability to articulate complex ideas in a clear and concise manner.
    • Active listening skills to understand client needs and concerns.
  • Problem-Solving:
    • Strong analytical and problem-solving skills.
    • Proven ability to think critically and make sound decisions under pressure.
    • Demonstrated capacity to turn challenges into opportunities.
  • Relationship Building:
    • Exceptional interpersonal skills to build and maintain positive relationships.
    • Ability to work collaboratively with diverse teams and clients.
    • Customer-centric mindset with a focus on delivering an outstanding client experience.
Important Links

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Date posted
December 26, 2023
Valid through
March 31, 2024
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Position: Swiggy Recruitment 2023 - Swiggy Careers - Client Service Executive Post

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