Swiggy Recruitment 2024

Are you a customer-centric individual with excellent communication skills? Swiggy is looking for dedicated Customer Care Executives to join our team and ensure an unparalleled experience for our valued customers. As a Customer Care Executive, you will play a crucial role in maintaining our high standards of service, resolving customer queries, and fostering positive relationships.

Swiggy Careers

Responsibilities:

• Customer Support: Provide prompt and efficient customer support via multiple channels, including phone, email, and chat, addressing inquiries, concerns, and feedback with empathy and professionalism.
• Issue Resolution: Take ownership of customer issues and follow through to resolution, collaborating with cross-functional teams to ensure a seamless and satisfactory resolution for our customers.
• Quality Assurance: Maintain a high level of quality in all customer interactions, adhering to Swiggy's service standards, and actively seeking opportunities for continuous improvement in processes.