Position title
Swiggy Recruitment 2024 - New Opportunity - Customer Service Trainee Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Swiggy Recruitment 2024

Join the dynamic team at Swiggy, a leading food delivery platform committed to delivering convenience and delightful dining experiences. As a Customer Service Trainee, you will be an integral part of our customer-centric approach, ensuring seamless interactions and satisfaction for every Swiggy user.




Swiggy Careers

Responsibilities:

  • Customer Assistance:
    • Provide exceptional customer support through various channels, including phone, chat, and email.
    • Assist customers in placing orders, resolving issues, and addressing inquiries with a positive and empathetic approach.
    • Strive for first-contact resolution, ensuring a high level of customer satisfaction with every interaction.
  • Order Management:
    • Monitor and manage order statuses, ensuring timely updates and resolution of delivery-related concerns.
    • Collaborate with delivery partners and restaurants to streamline order processes and enhance the overall delivery experience.
    • Proactively identify and address potential issues to prevent disruptions in service.




Swiggy Jobs Near Me

Skills:

  • Effective Communication:
    • Strong verbal and written communication skills to interact confidently and professionally with customers.
    • Ability to convey information clearly and concisely, adapting communication style to meet customer needs.
  • Problem-Solving:
    • Proven ability to analyze situations, identify problems, and implement effective solutions.
    • Critical thinking skills to navigate complex customer issues and provide prompt resolutions.
  • Customer Focus:
    • Customer-centric mindset with a passion for delivering exceptional service.
    • Empathy and patience to understand and address customer concerns with a positive attitude.
Important Links

Find the Link in Apply Now Button



Date posted
December 26, 2023
Valid through
March 31, 2024
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Position: Swiggy Recruitment 2024 - New Opportunity - Customer Service Trainee Post

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