Position title
Swiggy Recruitment 2024 - New Vacancy - Customer Care Executive Post
Job Location
India
Remote work from: India
Base Salary
USD11,500-USD18,500 Per month
Qualifications
Graduation Degree
Employment Type
Full-time
Description
Swiggy Recruitment 2024
Are you a customer-centric individual with excellent communication skills? Swiggy is looking for dedicated Customer Care Executives to join our team and ensure an unparalleled experience for our valued customers. As a Customer Care Executive, you will play a crucial role in maintaining our high standards of service, resolving customer queries, and fostering positive relationships.
Swiggy Careers
Responsibilities:
- Customer Support: Provide prompt and efficient customer support via multiple channels, including phone, email, and chat, addressing inquiries, concerns, and feedback with empathy and professionalism.
- Issue Resolution: Take ownership of customer issues and follow through to resolution, collaborating with cross-functional teams to ensure a seamless and satisfactory resolution for our customers.
- Quality Assurance: Maintain a high level of quality in all customer interactions, adhering to Swiggy's service standards, and actively seeking opportunities for continuous improvement in processes.
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