Position title
Swiggy Vacancy /Customer Handling/ Marketing Job For Graduate - New Job - Customer Service Executive
Job Location
India
Remote work from: India




Base Salary
USD11$-USD18$ Per hour
Qualifications

Graduation Degree

Employment Type
Full-time





Description

Swiggy Recruitment 2024

Swiggy is India’s largest online food delivery platform, connecting millions of customers with thousands of restaurants and delivery partners every day. We are looking for a customer service executive who can handle customer queries, complaints, feedback, and suggestions through various channels such as phone, email, chat, and social media.




Swiggy Careers

Responsibilities:

  • Answer customer calls and emails in a polite, professional, and timely manner.
    Resolve customer issues and provide accurate information about Swiggy’s products, services, and policies.
    Escalate complex or unresolved cases to the relevant department or supervisor.
    Record and maintain customer data and interactions in the CRM system.
    Follow up with customers to ensure their satisfaction and loyalty.




Swiggy Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills in Hindi and English, and any other regional language as per the location.
    Ability to work under pressure and handle multiple tasks.
    Basic computer and internet skills, including MS Office, email, and chat applications.
    Knowledge of customer service principles and best practices.
    Positive attitude and willingness to learn and improve.

Tags

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Important Links

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Date posted
January 16, 2024
Valid through
May 31, 2024
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Position: Swiggy Vacancy /Customer Handling/ Marketing Job For Graduate - New Job - Customer Service Executive

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