Position title
Tata Steel Recruitment 2023 - All India Job - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Tata Steel Recruitment 2023

Are you a dynamic individual with a passion for customer service and a desire to work with a globally renowned organization? Tata Steel is looking for a dedicated Customer Service Representative to join our team. In this role, you will be the primary point of contact for our valued customers, ensuring their needs are met promptly and professionally.




Tata Steel Careers

Responsibilities:

  1. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by understanding their needs, addressing inquiries, and providing exceptional support.
  2. Order Processing: Manage customer orders from initiation to delivery, ensuring accuracy and timeliness. Collaborate with internal teams to facilitate a smooth order fulfillment process.
  3. Issue Resolution: Proactively identify and resolve customer issues or concerns, providing effective solutions while maintaining a high level of customer satisfaction.




Tata Steel Jobs Near Me

Skills:

  1. Exceptional Communication: Strong verbal and written communication skills are essential for effective interaction with customers and internal teams.
  2. Problem-Solving: The ability to analyze situations, identify issues, and develop practical solutions is crucial for success in this role.
  3. Adaptability: A willingness to adapt to changing customer needs and business priorities is essential to excel in a fast-paced environment.

Qualifications:

  1. Bachelor's degree in Business, Marketing, or a related field is preferred.
  2. Previous customer service experience is an advantage.
  3. Proficiency in customer relationship management (CRM) software is a plus.
Important Links

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Date posted
October 27, 2023
Valid through
March 31, 2024
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Position: Tata Steel Recruitment 2023 - All India Job - Customer Service Representative Post

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