Unilever Recruitment 2023

Unilever, a global leader in consumer goods, is seeking a passionate and customer-centric individual to join our team as a Customer Care Associate. At Unilever, we are committed to creating a positive impact on the world while delivering exceptional products to our customers. Join us in our mission to make sustainable living commonplace.

Unilever Careers

Responsibilities:

• Customer Engagement:
  • Engage with customers through various channels, including phone, email, and chat, to address inquiries, resolve issues, and ensure a positive customer experience.
  • Proactively reach out to customers to gather feedback, assess satisfaction levels, and identify areas for improvement in our products and services.
  • Collaborate with cross-functional teams to implement customer-centric initiatives that enhance overall satisfaction and loyalty.
• Issue Resolution:
  • Investigate and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and understanding.