Unilever Recruitment 2023

As a Customer Service Supervisor at Unilever, you will play a pivotal role in ensuring exceptional service delivery and customer satisfaction. This dynamic position requires a motivated and organized individual with a passion for customer care and the ability to lead a team effectively.

Unilever Careers

Responsibilities:

• Team Leadership:
  • Lead and inspire a team of customer service representatives to deliver a high standard of service.
  • Foster a positive and collaborative team environment, encouraging continuous improvement and professional development.
  • Effectively manage team performance through regular feedback, coaching, and performance evaluations.
• Customer Relationship Management:
  • Oversee and optimize customer service processes to ensure timely and accurate resolution of customer inquiries, concerns, and complaints.