Position title
Unilever Recruitment 2023 - New Job - Customer Service Supervisor Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD17,500 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Unilever Recruitment 2023

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Supervisor. In this role, you will play a crucial part in ensuring exceptional customer experiences and satisfaction. If you thrive in a fast-paced environment, are passionate about customer service, and possess strong leadership skills, we invite you to apply.




Unilever Careers

Responsibilities:

  • Team Leadership:
    • Lead and motivate a team of customer service representatives to deliver high-quality service.
    • Provide coaching and guidance to team members, fostering a positive and collaborative work environment.
    • Monitor performance metrics and implement strategies to enhance team efficiency and effectiveness.
  • Customer Engagement:
    • Oversee the resolution of customer inquiries and issues, ensuring timely and satisfactory outcomes.
    • Collaborate with cross-functional teams to address complex customer concerns and improve overall service delivery.
    • Identify opportunities for process improvement to streamline customer interactions and enhance satisfaction.




Unilever Jobs Near Me

Skills:

    1. Leadership:
      • Proven experience in leading and developing a high-performing customer service team.
      • Strong interpersonal skills with the ability to motivate and inspire team members.
      • Effective communication and conflict resolution skills.
    2. Customer Focus:
      • Deep understanding of customer service principles and a commitment to delivering exceptional customer experiences.
      • Ability to analyze customer feedback and translate it into actionable improvements.
      • Strong problem-solving skills to address customer issues and concerns effectively.
    3. Analytical Abilities:
      • Proficient in data analysis tools and techniques.
      • Ability to interpret and leverage customer service metrics for continuous improvement.
Important Links

Find the Link in Apply Now Button



Date posted
November 29, 2023
Valid through
March 31, 2024

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Position: Unilever Recruitment 2023 - New Job - Customer Service Supervisor Post

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