Position title
Unilever Recruitment 2023 - New Job - Customer Service Supervisor Post
Job Location
India
Remote work from: IND
Base Salary
USD11,500-USD17,500 Per month
Qualifications
Graduation
Employment Type
Full-time
Description
Unilever Recruitment 2023
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Supervisor. In this role, you will play a crucial part in ensuring exceptional customer experiences and satisfaction. If you thrive in a fast-paced environment, are passionate about customer service, and possess strong leadership skills, we invite you to apply.
Unilever Careers
Responsibilities:
- Team Leadership:
- Lead and motivate a team of customer service representatives to deliver high-quality service.
- Provide coaching and guidance to team members, fostering a positive and collaborative work environment.
- Monitor performance metrics and implement strategies to enhance team efficiency and effectiveness.
- Customer Engagement:
- Oversee the resolution of customer inquiries and issues, ensuring timely and satisfactory outcomes.
- Collaborate with cross-functional teams to address complex customer concerns and improve overall service delivery.
- Identify opportunities for process improvement to streamline customer interactions and enhance satisfaction.
Hiring organization
Date posted
November 29, 2023
Valid through
March 31, 2024
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