Position title
Unilever Recruitment 2023 - New Jobs - Customer Service Manager Post
Job Location
India
Remote work from: India




Base Salary
USD18,000-USD27,000 Per month
Qualifications

Graduation Degree

Employment Type
Full-time





Description

Unilever Recruitment 2023

Unilever is a global leader in the fast-moving consumer goods (FMCG) industry, dedicated to making sustainable living commonplace. With a strong commitment to innovation, our company delivers some of the world's most recognized and trusted brands, including Dove, Lipton, Knorr, and many more. We are seeking a passionate and results-driven Customer Service Manager to join our dynamic team and help drive excellence in customer service.




Unilever Careers

Responsibilities:

  1. Customer Relationship Management: Build and maintain strong, long-term relationships with our key customers, ensuring their needs are met and expectations exceeded. You will be the primary point of contact for customer inquiries, concerns, and feedback.
  2. Team Leadership: Lead, coach, and mentor a team of customer service representatives, setting clear goals and providing ongoing performance feedback. Foster a positive and collaborative work environment, promoting a customer-centric culture.




Unilever Jobs Near Me

Skills:

  1. Communication: Exceptional verbal and written communication skills are crucial for effectively engaging with customers and internal teams. The ability to convey complex ideas in a clear and concise manner is essential.
  2. Problem-Solving: Strong problem-solving and decision-making abilities to resolve customer issues and improve operational efficiency. Analytical thinking and attention to detail are key.
  3. Leadership: Proven leadership skills with the capacity to inspire and guide a customer service team to achieve departmental and company objectives. Experience in performance management is a plus.
Important Links

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Date posted
November 7, 2023
Valid through
March 31, 2024

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Position: Unilever Recruitment 2023 - New Jobs - Customer Service Manager Post

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