Position title
Unilever Recruitment 2024 - New Vacancy - Customer Service Supervisor Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD17,500 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Unilever Recruitment 2024

Are you a seasoned customer service professional with a passion for delivering exceptional experiences? Unilever, a global leader in consumer goods, is seeking a dedicated Customer Service Supervisor to join our dynamic team. In this pivotal role, you will play a key part in ensuring customer satisfaction through effective leadership and collaboration with various teams.




Unilever Careers

Responsibilities:

  • Team Leadership and Development:
    • Lead and inspire a team of customer service representatives to consistently meet and exceed performance targets.
    • Foster a positive and inclusive team culture through effective communication, coaching, and mentorship.
    • Identify training needs and provide ongoing development opportunities to enhance the team's skills and capabilities.
  • Operational Excellence:
    • Oversee daily operations of the customer service department, ensuring efficient and seamless processes.
    • Analyze customer service data and metrics to identify trends, implement improvements, and drive overall performance.
    • Collaborate with cross-functional teams to address escalated customer issues promptly and implement long-term solutions.




Unilever Jobs Near Me

Skills:

    1. Leadership:
      • Proven experience in leading and developing high-performing teams.
      • Excellent interpersonal and motivational skills to inspire a positive and collaborative team environment.
    2. Communication:
      • Strong written and verbal communication skills, with the ability to convey complex information clearly and concisely.
      • Effective listening skills to understand customer and team needs.
    3. Problem-Solving:
      • Analytical mindset with the ability to identify trends, solve problems, and make data-driven decisions.
      • Proactive approach to anticipating and addressing customer service challenges.
Important Links

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Date posted
January 4, 2024
Valid through
May 31, 2024
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Position: Unilever Recruitment 2024 - New Vacancy - Customer Service Supervisor Post

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