Position title
Unilever Recruitment 2024 - New Vacancy - Customer Support Analyst Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD17,500 Per month
Qualifications

Graduation Degree

Employment Type
Full-time





Description

Unilever Recruitment 2024

Unilever, a global leader in consumer goods, is seeking a dedicated and skilled Customer Support Analyst to join our dynamic team. With a commitment to sustainability and innovation, Unilever provides a diverse and inclusive workplace where talents are nurtured, and ideas are valued.




Unilever Careers

Responsibilities:

  • Customer Interaction:
    • Engage with customers through various channels, including phone, email, and chat, to provide exceptional support and resolve inquiries promptly.
    • Act as the first point of contact for customers, demonstrating empathy and a customer-centric approach to ensure a positive experience.
  • Issue Resolution:
    • Analyze and troubleshoot customer issues, collaborating with cross-functional teams to identify root causes and implement effective solutions.
    • Maintain detailed records of customer interactions and resolutions, contributing to the continuous improvement of our support processes.




Unilever Jobs Near Me

Skills:

    1. Communication Skills:
      • Excellent verbal and written communication skills to convey complex information in a clear and concise manner.
      • Ability to actively listen to customers, comprehend their needs, and respond effectively.
    2. Problem-Solving:
      • Strong analytical and problem-solving skills to assess customer issues and implement timely and effective solutions.
      • Capacity to think critically and creatively to resolve challenges and contribute to process improvements.
    3. Team Collaboration:
      • Collaborative mindset with the ability to work seamlessly within a team environment, sharing insights and contributing to a positive workplace culture.
Important Links

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Date posted
January 8, 2024
Valid through
May 31, 2024
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Position: Unilever Recruitment 2024 - New Vacancy - Customer Support Analyst Post

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