Position title
Vedantu Careers 2023 - Jobs Near Me - Client Service Specialist Post
Job Location
India
Remote work from: India




Base Salary
USD12,200-USD19,500 Per month
Qualifications

Graduation, 12th

Employment Type
Full-time





Description

Vedantu Careers 2023

As a Client Service Specialist at Vedantu, you will play a crucial role in providing exceptional customer service to the company's valued students and parents. You will be responsible for handling a variety of customer inquiries, including course enrollment, payment processing, technical support, and feedback. You will work closely with a team of customer service representatives to ensure that customer needs are met promptly and professionally.




Vedantu Jobs For Freshers

Responsibilities

  • Answer incoming calls, emails, and chats from students and parents, providing prompt, courteous, and informative responses.
  • Handle customer inquiries related to course enrollment, payment processing, technical support, and feedback.
  • Resolve customer complaints effectively, addressing concerns empathetically and working towards a satisfactory resolution.
  • Provide guidance and support to students and parents regarding Vedantu's courses, platforms, and policies.
  • Collect and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.
  • Maintain accurate records of customer interactions and ensure compliance with company policies and procedures.




Vedantu Jobs Near Me

Skills

  • Excellent communication and interpersonal skills to interact effectively with customers from diverse backgrounds.
  • Strong customer service orientation with a genuine desire to help and resolve customer issues.
  • Empathy and understanding of customer needs and concerns.
  • Ability to listen attentively, gather information, and provide accurate and relevant responses.
  • Patience and resilience in handling challenging customer interactions.
  • Proficiency in Microsoft Office Suite and other relevant software applications.
Important Links

Find the Link in Apply Now Button



Date posted
November 13, 2023
Valid through
March 31, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 13 times.

Visitors have accessed this post 13 times.

Close modal window

Position: Vedantu Careers 2023 - Jobs Near Me - Client Service Specialist Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.