Wipro Recruitment 2024

Wipro is seeking a passionate and detail-oriented Customer Support Analyst to join our growing team! In this role, you will be the first line of defense for our valued clients, providing exceptional technical support and troubleshooting assistance. You will be responsible for resolving a wide range of inquiries, ensuring customer satisfaction, and contributing to the overall success of our customer service department.

Wipro Careers

Responsibilities:

Act as the primary point of contact for clients via phone, email, chat, and other designated channels.
Troubleshoot and resolve a variety of technical issues related to our products and services.
Document customer interactions, track issue resolution, and maintain accurate records.