Position title
Wipro Recruitment 2023 - New Jobs - Help Desk Worker Post
Job Location
India
Remote work from: India




Base Salary
USD20,000-USD25,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Wipro Recruitment 2023

Help Desk Workers are the first point of contact for customers seeking technical assistance. They provide support for a wide range of IT issues, including software, hardware, and networking problems. Help Desk Workers must have strong technical skills and customer service skills. They must also be able to work independently and as part of a team.




Wipro Careers

Responsibilities:

  • Provide technical support to customers over the phone, email, and chat.
  • Troubleshoot and resolve IT issues.
  • Escalate complex issues to the appropriate level of support.
  • Document and track customer interactions.
  • Update and maintain knowledge base of IT solutions.
  • Provide training and support to other Help Desk Workers.




Wipro Jobs Near Me

Skills:

  • Strong technical skills in computer hardware, software, and networking.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Ability to troubleshoot complex problems and find solutions.
  • Ability to learn new technologies quickly.

Qualifications:

  • High school diploma or equivalent.
  • Some college coursework in computer science or information technology preferred.
  • 1-2 years of experience in a customer service or technical support role preferred.
Important Links

Find the Link in Apply Now Button



Date posted
October 20, 2023
Valid through
February 28, 2024

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Position: Wipro Recruitment 2023 - New Jobs - Help Desk Worker Post

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