Position title
Wipro Recruitment 2023 - New Jobs - Help Desk Worker Post
Job Location
India
Remote work from: India
Base Salary
USD20,000-USD25,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Wipro Recruitment 2023
Help Desk Workers are the first point of contact for customers seeking technical assistance. They provide support for a wide range of IT issues, including software, hardware, and networking problems. Help Desk Workers must have strong technical skills and customer service skills. They must also be able to work independently and as part of a team.
Wipro Careers
Responsibilities:
- Provide technical support to customers over the phone, email, and chat.
- Troubleshoot and resolve IT issues.
- Escalate complex issues to the appropriate level of support.
- Document and track customer interactions.
- Update and maintain knowledge base of IT solutions.
- Provide training and support to other Help Desk Workers.
Hiring organization
Date posted
October 20, 2023
Valid through
February 28, 2024
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