Zomato Recruitment 2024

Zomato is seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service, resolving customer issues, and ensuring customer satisfaction.

Zomato Careers

Responsibilities:

• Customer Service: Provide excellent customer service to our customers and resolve their issues promptly.
• Communication: Communicate effectively with customers to understand their needs and ensure their satisfaction.
• Problem Solving: Analyze customer issues and develop effective solutions.
• Teamwork: Collaborate with the customer service team to ensure customer satisfaction.
• Reporting: Prepare reports on customer service metrics and provide feedback to management.

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Skills:

• 1. Excellent communication and interpersonal skills.
  2. Strong problem-solving skills.
  3. Proficiency in customer relationship management (CRM) software.
  4. Ability to work well in a team.
  5. Patience and empathy towards customers’ issues.

Tags

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