Zomato Recruitment 2024

We are seeking a dedicated Customer Service Executive to join our team at Zomato. The successful candidate will be responsible for handling customer inquiries, resolving customer complaints, and ensuring a high level of customer satisfaction.

Zomato Careers

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, and chat.
• Complaint Resolution: Resolve customer complaints efficiently and professionally.
• Customer Satisfaction: Ensure customer satisfaction by providing professional customer support.
• Feedback Collection: Collect customer feedback and work with teams to improve services.

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Skills:

• 1. Communication: Excellent communication and interpersonal skills.
  2. Problem-Solving: Strong problem-solving skills with a customer-centric approach.
  3. Technical Skills: Basic knowledge of customer service software and databases.

Tags

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